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Showing posts with label iPhone 6. Show all posts
Showing posts with label iPhone 6. Show all posts

3.23.2015

Apple Pay adoption sits at just six percent among iPhone 6 / 6 Plus owners, report claims

 
For years, experts argued that mobile payment systems wouldn’t really take off until Apple got involved. That finally happened late last year with Apple Pay, the company’s NFC-powered mobile payments platform. Early indications suggested the Cupertino-based company’s service was off to a solid start but a new report is painting a slightly different picture.
 
The report, titled “Apple Pay By The Numbers: Adoption And Behavior“ from InfoScout and PYMNTS.com, claims that just six percent of iPhone 6 and iPhone 6 Plus owners actively use Apple Pay while nine percent have at least tried it. Those figures are up from five percent and four percent in November, respectively.
 
Among those that had tried Apple Pay but weren’t consistent users, nearly a third (32 percent) said they simply forgot it was an option.
 
What this means is that there is a huge number of iPhone 6 and iPhone 6 Plus users that have never tried Apple’s mobile payments solution. If true, it would appear as though Apple is also struggling with a major industry hurdle: awareness.
 
 
InfoScout co-founder and CEO Jared Schrieber said the company needs to be dead-focused on making sure there is a trigger that compels users to use Apple Pay instead of just whipping out the ole credit or debit card. Something is simply lacking in the habit-forming action at checkout, he added.
 
Elsewhere, 31 percent of respondents said they were unsure if a particular merchant accepted Apple Pay while another 20 percent said they simply prefer to pay for transactions using another method. Of those that regularly use the service, 79 percent said it was more convenient than other forms of payment with 77 percent noting it was faster, 73 percent claiming Apple Pay is easier to use than others methods and 70 percent believing it is more secure.
 
If awareness is indeed the issue, it still has a shot at success once Apple Watch arrives. Simplifying the process even further by eliminating the iPhone from the transaction could very well do that. But first, Apple has to prove there’s a demand for its smartwatch which could be its biggest hurdle yet.
 
~ Shawn Knight

1.28.2015

Xiaomi: Hand over your iPhone, get a Mi Note flagship for free

 
Xiaomi is going hard against Apple in 2015. CEO Lei Jun recently gave several shoutouts to the Apple's inferior design quality on the iPhone 6 when compared to the Mi Note.
 
And now the next step in the battle will focus on swapping iPhones for Xiaomi Mi Note and Mi Note Pro at no extra cost, according to a new report citing Xiaomi's media development director.
 
Users will be able to trade in iPhone 5s (or an older model) for a free Mi Note and trade in an iPhone 6 or iPhone 6 Plus for a free Mi Note Pro, Xiaomi's two new smartphones launched earlier this month.
 
The Mi Note and Mi Note Pro are already half the price of the iPhone alternatives, making it quite a gamble in the price department.
 
If a user is able to get a Mi Note from an iPhone 5 it might be worth it, but we doubt Xiaomi will have any large success with the Mi Note Pro trade in offer.
 
Xiaomi has added a 5.7-inch full HD display, quad-core Snapdragon 801, 3GB of RAM, 16/64GB of internal storage and 3000mAh battery to the Mi Note, or an upgrade to a QHD display, octa-core Snapdragon 810 and 4GB of RAM on the Mi Note Pro.
 
Both exceed specifications for price, beating Apple's iPhone 6 and 6 Plus without much of a fight, however Apple has made it an objective to never compare specs and always test the feel and software.
 
Apple's total iPhone marketshare is up to 16 per cent in China. Xiaomi is no longer the de-facto ruler of mainland China, so it needs to pick up the pace if it wants to be competitive against the leading Apple in 2015.
 
Published under license from ITProPortal.com, a Net Communities Ltd Publication. All rights reserved.
 
~ David Curry

10.25.2014

Apple's latest iPhone 6 problem -- #dyegate

 
Apple's latest flagship smartphone has caused consumers quite a few headaches (literally, in some cases).
 
The handset, which doesn't come cheap, is prone to bending and tearing out people's hair, leading to the creation of the vastly amusing '#bendgate' and '#hairgate' scandals. Now, however, it's all about '#dyegate'.
 
iPhone 6 owners are complaining that dye from their jeans is being transferred to the rather ugly plastic strips that adorn the back of the device, staining the expensive piece of kit.
 
A review conducted by BGR appears to confirm that this is indeed the case.
 
According to the publication, "Apple support staff instructed users to carefully scrub their iPhones with various common cleaning products. When those products failed to remove the dye from the iPhones, no further assistance was provided".
 
Oh dear.
 
It's another blow that the Cupertino-based firm could have done without. Tim Cook's spell as the head of the company has seen its crown slip somewhat, but that doesn't seem to be deterring many consumers.
 
The company managed to sell 10 million units of the iPhone 6 and iPhone 6 Plus during the opening weekend of sales.
 
Image Credit: BGR
 
Published under license from ITProPortal.com, a Net Communities Ltd Publication. All rights reserved.
 
~ Aatif Sulleyman

10.16.2014

Apple Pay to launch this week with mixed expectations

Apple is expected to launch its Apple Pay mobile payments initiative this week for iPhone 6 and 6 Plus owners, but not everyone is excited.  

 Image: ZDNet
Apple will hold a media event on Thursday at its Cupertino headquarters. The company is expected to launch a new iMac, updated iPads, and announce the release of the latest version of its desktop operating system, OS X Yosemite.
 
It is also expected to launch iOS 8.1 with its Apple Pay mobile payments system, first unveiled last month alongside the introduction of the new iPhone 6 and 6 Plus smartphones, which are the only Apple devices equipped with the near-field communication (NFC) technology required to make Apple Pay work.
 
Apple has invested a lot of time and money in the Apple Pay program, and many customers and partners are very excited about the possibilities of the system -- but not everyone.
 
There are a number of retailers eagerly on board with Apple Pay, which is really just an Apple implementation of industry-standard touchless payments that are already supported by a number of different devices and banks. Apple Pay is certainly the highest profile touchless payment program, however.
 
Apple has a long list of retailers supporting Apple Pay, including Macy's/Bloomingdale's, Disney, Toys 'R' Us, Nike, McDonalds, Panera, Petco, Sephora, Staples, Walgreens, and Whole Foods -- but these make up but a fraction of retail outlets in the United States. There is an equally lengthy list of companies that have either outright said they will not support NFC payments or simply demurred, saying they have "no plans" to support touchless payments.
 
The Daily Dot spoke to a number of retailers who said they have no immediate plans to support Apple Pay, including: Best Buy; H&M; Coach; Bed, Bath & Beyond; Sears and Kmart; BP (in the next couple of years, at least); Publix; Pizza Hut; KFC; Chipotle; and Starbucks (in-store, at least). Walmart has also said it has no plans to adopt NFC payments.
 
Of course, if Apple Pay is successful, retailers will likely look to adopt NFC-powered touchless payments, because being able to take money from your customers in their preferred form is just good business.
 
On the other side of the partnership triangle, Apple's partner banks seem very excited to jump on board. A Chase spokesperson told The Daily Dot that Apple Pay is "extremely secure." A spokesperson for Navy Federal Credit Union said that risk and liability is reduced for everyone involved in the payment process, from the retailer to the consumer and all the banks.
 
Activist investor Carl Icahn, who is also a large investor in Apple, sent an open letter to Apple CEO Tim Cook this week. In it, he estimates that Apple could generate billions in added revenue from Apple Pay and is "unusually well positioned to succeed with Apple Pay where others could not."
 
A leaked memo from Walgreens suggests that Apple Pay will launch on this Saturday, October 18, with a separate report saying military-focused bank USAA will begin its support on November 7.
 
Are you excited for Apple Pay? Why or why not? Let us know in the comments below.

~ Jordan Golson

10.07.2014

'Hairgate': iPhone hit by new social media storm

A woman holds an iPhone 6 Plus after it went on sale at the Apple store in Sydney September 19, 2014.
An iPhone 6 phone is seen on display at the Fifth Avenue Apple store on the first day of sales in Manhattan, New York September 19, 2014.
Credit: Reuters/David Gray
 
(Reuters) - First there was bendgate... now brace yourself for hairgate.  
 
Fresh from the online uproar over whether the shiny new iPhone 6 bends when carried around in pockets, Apple has been hit by a new complaint - that the handset traps users' hair or beards when they make calls. 
 
It is difficult to gauge whether there is any real issue, but Twitter users have made #hairgate a rising social media trend, leading major news outlets to pounce on the story. 
 
"The seam on my iPhone 6 where the aluminum meets the glass is definitely catching my hair and pulling it out," one user tweeted.
 
Bearded iPhone users have jumped on the bandwagon complaining that their facial hair gets yanked during calls, leading to spats over whether to treat #beardgate as a separate trend, or simply as a subset of #hairgate. 
 
Apple was not immediately available to comment.
 
Jokers are having a field day, with the Twitter account of the Atlanta International Fashion Week speculating that it may be an elaborate plot against hipsters for whom facial hair has become de rigeur. Another user tweeted: "Congrats, Apple, for finally getting hipsters to shave."
 
For some it is a heaven-sent marketing opportunity; Gillette Co. [PGGIL.UL] was quick to tweet: "Your phone may be smarter than ever, but leave the shaving to the experts."
 
However, many iPhone 6 users were left to wonder what all the fuss was about.  
 
"I have iPhone 6. Doesn't bend and doesn't snag hair. Who thinks up these things? Apple haters? Competitors?" tweeted Dr. John Wooten, a Virginia-based technical consultant.  
 
~ Eric Auchard

New iPhones make app development complicated

Summary: The iPhone 6 and 6 Plus add a third tier of iOS apps for developers to deal with.
 
(Image: Apple)
The lack of big iPhones used to play well with developers of apps for them. All iPhones had small screens and most apps only needed one interface and display to fit them all. That changed with the recent release of large iPhones, and developers must adapt their apps to work better with them.
 
That's not an easy task, as iPhone apps must still support the millions of smaller phones out there. The careful design of apps for them goes out the window for the iPhone 6 and especially the iPhone 6 Plus. It's usually not best to simply scale up the app display to fit the bigger phones.
 
The iPhone 6 Plus is approaching the size of a small tablet, and it takes a careful design of the app interface to yield an optimal user experience. Apps that display information in a single column must be tweaked for the wider screen of the new iPhone without looking garish.
 
Onscreen controls may need to be moved to a location that makes more sense on the bigger iPhones without compromising touch control. The controls need to be big enough for easy manipulation yet blend in well with the rest of the displayed elements.
 
All of this redesign must be done in a way that doesn't compromise how the app works on smaller iPhones. This is where developers must be pulling their hair out, as it's not easy to come up with a design that works well on all screen sizes.
 
Then there's the added difficulty of good landscape support, a must for the larger iPhones. The bigger displays cry out for using apps in landscape in addition to portrait. This adds a layer of complexity to the development effort.
 
Many existing iPhone apps deal with landscape support as simply as possible. They don't support it. While not always ideal, with smaller displays developers could get away with locking the app (and the user) into portrait use only.
 
CNN iPhone app (Image: James Kendrick/ ZDNet)
When you look at an iPhone app that has good landscape support it is apparent why allowing use in all orientations is good for the user. The new CNN app is a great example of such an app. It displays information in an attractive single column (that is easy to control by touch) in portrait, and morphs into a two-column format when the iPhone is rotated to landscape.
 
It handles text, images, and video through it all, and is a versatile app that lets the user work the way they want. This is key, it's all about the user and not what's easiest to code.
 
This is a tough challenge and I appreciate the effort developers must put into getting it right. It's a juggling act to get apps to work best on small and large iPhones, and in both portrait and landscape. But it's an important effort that users will come to expect from them when they use the iPhone 6 and iPhone 6 Plus.
 
Many developers have long produced both an iPhone version in addition to an iPad version of their apps to appeal to a broader market. Or, they may have chosen to build a universal app that has code for both devices.
 
Unfortunately for app devs, as big as the iPhone 6 Plus may be, it's not big enough for most apps to just use the iPad display for the iPhone. What's ideal falls between the big iPad interface and the existing small iPhone UI. This is in effect a third tier of display support for devs who already have both iPhone and iPad versions.
 
App redesign is a lot of work, and the multiple requirements that large iPhones add to the mix are something that devs must address. Getting an app interface right for small and large iPhones is important as users are fickle. If they don't like the way a favorite iPhone app works on the new models, they'll move on to something else.
 
~ James Kendrick

10.03.2014

'Bendgate' continues to haunt Apple

 
Apple has done a ton of defensive work to put out the fires of bendgate, the latest (compulsory) scandal which arrived with the iPhone 6, but Cupertino is still feeling the heat over the issue despite its best efforts.
 
Once mud has been slung, it tends to stick, even though Apple has done everything from giving journalists a grand tour around its phone stress testing lab and the rigorous procedures therein, through to releasing figures that point to only nine complaints over bent iPhone 6 models, and highlighting independent testing that shows the HTC One M8 (with its aluminum body) bends just as much as Apple's smartphone.
 
Despite this, the laughs at Apple's expense continue, with not just Samsung poking fun at the iPhone 6, but also folks pointing out amusingly placed posters in light of the "scandal", and an enterprising firm which has created a special bendgate case.
 
The posters were highlighted by The Verge, and consist of several very unfortunately placed iPhone 6 adverts, pasted up on huge billboards which are bent to fit into their environment, and of course therefore display a kinked iPhone. Check out the above image which must have left the Apple PR department none too pleased (see the others at The Verge).
 
And if giant posters of bent handsets weren't enough, then the iPhone 6 BendGate Case produced by Shapeways (spotted by Metro) is sure to get Apple a little, well, bent out of shape.
 
The case, which comes in a number of bright colors, is pre-bent to fit your kinked iPhone 6 like a glove -- and Shapeways also notes that "this bumper case fixes the leveling issue caused by the camera lens and gives it protection where it's needed!"
 
The tongue-in-cheek case is apparently in beta and has been priced at €19.07, or if you have a 3D Printer, you can download the thing and print your own. It's the perfect gift for an Android lover to give their iPhone 6 toting friend...
 
Image Credit: Tom @taknil
 
Published under license from ITProPortal.com, a Net Communities Ltd Publication. All rights reserved.
 
~ Darren Allan

9.29.2014

Touch ID on iPhone 6: Still hackable

 
Apple's recently released iPhone 6 is susceptible to the same fingerprint forging attack as the iPhone 5s, according to the latest security research.
 
Mark Rogers, principal security researcher for mobile security firm Lookout, used techniques which are well-known to police officials and prototypers to access the device.
 
The process involves lifting latent prints from the iPhone before creating a mould using a custom circuit-board kit. Then using glue, sometimes mixed with glycerol, Rogers was able to create a replica print that allowed him to trick the Touch ID sensor.
 
However, his experiments did suggest that Apple had improved the sensor, as it rejected fewer legitimate prints and slightly more fake ones than the iPhone 5s version, with Rogers suggesting that it wasn't easy to trick the iPhone 6's security systems.
 
"The process with both of them is exactly the same", he said. "I would not call it a walk in the park, because it took me roughly eight hours to do. Yet someone who is not doing this for research could probably complete the process in two or three hours."
 
The security flaw highlights the major weakness of Touch ID, namely that the information required to access the phone, the user's fingerprints, are left all over the device. With that being said, the fact that Apple limits the number of attempts to five means that that the feature is relatively secure.
 
"I was aided by the fact that I had unlimited attempts, and it took quite a few attempts to get any usable print", Rogers said. "It is not something that I would expect a street criminal to use".
 
However, with the company set to push its own payment service, Apple Pay, stealing an iPhone may become a far more lucrative proposition for thieves, which could cause more users to scrutinize the level of protection offered by Touch ID.
 
"We are talking about putting a lot of financial transactions though the iPhone, and that money will incentivize criminals to refine the process, and that could open up a scenario where there is risk to the consumers", Rogers added.
 
Published under license from ITProPortal.com, a Net Communities Ltd Publication. All rights reserved.
 
~ Barclay Ballard

9.27.2014

Apple to replace bent iPhone 6 Plus models

Summary: In response to what some users have dubbed #bendgate, Apple says handsets which bend when placed in pockets will be replaced -- on condition of a "Visual Mechanical Inspection."
 
 
Apple has promised to replace faulty iPhone 6 handsets following customer complaints that handsets have bent while in pockets.
 
On Wednesday, owners of one of Apple's latest flagship smartphone range, the iPhone 6 Plus, took to social media to complain that the large handset unexpectedly bends when placed in a pocket. In what has been dubbed #bendgate on Twitter, iPhone 6 users tweeted that while the smartphones remained operational, slight bends formed generally in the middle or the top of the handset. According to some of the complaints, bends formed when the device be placed under pressure -- for example, when the user sits down for a period of time.
 
While the standard iPhone 6 does not appear to have this design flaw, the iPhone 6 Plus' large size and 5.5-inch screen, combined with a thin aluminium frame, may be the problem.
 
The Next Web reports that in an online conversation with Apple's support desk, the representative said bent iPhones will be replaced, as long as the handsets passes a visual inspection. Genius Bar employees must place the gadget through a test known as the "Visual Mechanical Inspection" before deciding if warranty covers the problem. When asked if bends occurring during normal use of an iPhone 6 or iPhone 6 Plus would be covered under warranty, the representative said:
"That is 100 percent up to the Genius you speak with at the store. There is a test called a Visual Mechanical Inspection that the device will have to pass. If it is within the guidelines, they will be able to cover it. If not, the replacement would be a paid one."
The support team member also implied the iPad and iPhone maker is taking the issue seriously, as the company is "looking into this with an insane amount of detail.”
 
Therefore, if your new handset has been damaged after being placed in your back pocket, you may be eligible for a replacement. However, if you've been tampering with the smartphone on purpose, you're likely out of luck.
 
There have been some amusing responses to the design problem on Twitter, as noted below. It wasn't long before brands also joined in the fun.
 
 
Our phone doesn't bend, it flexes...on purpose. #bendgate pic.twitter.com/d1DudxDQgf
 
~ Charlie Osborne 

9.26.2014

Apple releases iOS 8.0.2, fixes borked update

Summary: Apple has released its iOS 8.0.2 update just a day after iPhone users around the world were left without cell service or Touch ID functionality following yesterday's bug-ridden iOS 8.0.1 release.
 
Apple has moved quickly to release its iOS 8.0.2 update, after leaving users around the world without cell service or Touch ID functionality on their iPhones following the release of its troubled iOS 8.0.1 update yesterday.
 
Apple said that the new update fixes the issue in the iOS 8.0.1 update that impacted cellular network connectivity and Touch ID on the iPhone 6 and iPhone 6 Plus.
 
The update, "fixes a bug so HealthKit apps can now be made available on the App Store," said Apple, in its update information, adding that the new update also addresses an issue where third party keyboards could become deselected when users enter their pass codes.
 
The company said that the update should improve the reliability of the Reachability feature on the new iPhones, and would fix an issue that could "cause unexpected cellular data usage when receiving SMS/MMS messages".
 
Less than 40,000 people were affected by the bugs in iOS 8.0.1, Apple said.
 
The new update will provide better support for Ask to Buy for In-App Purchases, and fixes an issue where ringtones were sometimes not restored from iCloud backups, along with a bug that prevented uploading photos and videos from Safari.
 
(Screenshot: ZDNet)
Apple has offered a rare apology for the bug-ridden iOS 8.0.1 update — itself released to fix bugs in last week's initial iOS 8.0 release — that saw iPhone users lose service, while seeking to quell a storm over reports that its new handsets are susceptible to bending.
 
The bug appeared not to have been specific to a country or particular network, affecting iPhone 6 devices running on networks in the US, the UK and Australia.
 
The slew of negative headlines has seen a steep drop in Apple stock, as the US tech giant acknowledged the software glitch, and yesterday offered a temporary fix immediately and a full update "in the next few days".
 
But Apple sought to minimise reports on bending of its newly released oversize iPhone — one analyst described the damaging claims as "a black eye" for Apple — saying it had received only nine complaints about the matter.
 
"Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy," an Apple spokeswoman said in an email.
 
"They also feature stainless steel and titanium inserts to reinforce high-stress locations and use the strongest glass in the smartphone industry."
 
The statement said that "with normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus".
 
Apple yesterday offered a "workaround" to the software glitch after numerous users complained on social media and online forums that the iOS 8.0.1 update left their phones largely inoperable.
 
The update, which was released and then pulled within hours on Wednesday, had been developed to add in fitness monitoring programs which were omitted from the iOS 8 platform released last week.
 
"We have a workaround for you if you have an iPhone 6 or iPhone 6 Plus and you lost cellular service and Touch ID functionality today after updating to iOS 8.0.1," Apple said.
 
The temporary fix, which closely mirrored the unofficial fix outlined by ZDNet on Wednesday, allows users to reinstall iOS 8 through iTunes until the full update becomes available.
 
In a separate statement, Apple said, "we apologise for the great inconvenience experienced by users and are working around the clock to prepare iOS 8.0.2 with a fix for the issue."
 
~ AAP and Leon Spencer 

9.25.2014

Unofficial fix for iOS 8.0.1? Roll back to iOS 8. Here's how

Summary: Here's how to roll back your iPhone 6 or iPhone 6 Plus to iOS 8, and get the cellular connection and Touch ID working again.
 
 
What follows is an unofficial fix for the cellular and Touch ID issues introduced by the iOS 8.0.1 update.
 
I present this as is, and offer no endorsements or warranties. If it goes wrong, then you're on your own. However, this worked for two devices we tested, the iPhone 6 in the New York newsroom and the iPhone 6 Plus one in the UK.
 
1. Download the iOS 8.0 firmware (for iPhone 6, and iPhone 6 Plus) file from Apple.
  • iOS 8.0 (iPhone 6 Plus): iPhone7,1_8.0_12A366_Restore.ipsw
  • iOS 8.0 (iPhone 6): iPhone7,2_8.0_12A365_Restore.ipsw
2. While the file you need is coming in, go into Settings > iCloud and turn off Find My iPhone.
 
3. Next, connect the iPhone to a PC or Mac running iTunes using a cable connection (not Wi-Fi), and allow the two to connect.
 
4. Make a local backup using iTunes before you do anything else by clicking on the Backup Now button. Make sure you update to "this computer," rather than iCloud, encrypt the backup if you want to keep passwords, and make sure to include apps. Allow that to complete.
 
5. From the iPhone screen in iTunes, hold down Alt (on Mac) and Shift (on Windows) and click on Restore iPhone and point iTunes to the file you downloaded earlier.
 
6. Allow the restore to take place and when you iPhone reboots it will be running iOS 8.
 
7. Reload your data and apps by clicking on Restore from this backup and allow the process to complete.
 
8. Re-enable Find My iPhone.
 
If you followed the steps then you're handset is back to running iOS 8.0, and the Touch ID and cellular connection should be working again.
 
~ Adrian Kingsley-Hughes

9.24.2014

Apple issues iOS 8.0.1 for bug fixes, knocks out cell service and Touch ID for some

Summary: Less than a week after the initial release of iOS 8, Apple issues the first update for the platform, fixing several bugs — but introducing a number of new issues.
  
(Image: CNET/CBS Interactive)
Less than a week following the release of iOS 8, Apple has released the first update to the platform.
 
However, for some it brings more problems than it solves.
 
Hundreds on Twitter say they are unable to get a cellular signal following the update, with their iPhones stuck in searching for service mode, or getting the "No signal" message.
 
Others are seeing problems with the Touch ID fingerprint reader after applying the 8.0.1 update.
 
We tested an iPhone 6 running T-Mobile in ZDNet's New York newsroom, and an iPhone 6 Plus running on the 3 network in the UK and can confirm the issue.
 
Several iPads that have been tested however seem to have survived the update unscathed. Also, we are getting unconfirmed reports that the problem is confined to the iPhone 6 and iPhone 6 Plus.
 
For now, upgrading to iOS 8.0.1 is not advised, no matter what device you are running.
 
There's no mention as to whether the update brings with it better battery life or fixes some of the stability issues that some users have been experiencing. Also, there is no word as to whether this update includes any security fixes.
 
iOS 8.0.1 brings with it the following improvements and bug fixes, including updates to HealthKit, and addressing third-party keyboard issues.
 
The update is available either as an over-the-air (OTA) update or via iTunes.
 
The update is available for the iPhone 4s and later, iPad 2 and later, iPad mini and later, and iPod touch (fifth-generation).
 
~ Adrian Kingsley-Hughes

If your iPhone 6 or 6 Plus bends, it's Apple's fault


Apple could have a huge problem on its hands if iPhone 6 and iPhone 6 Plus are susceptible to bending. According to some early adopters, the new iPhones can show visible signs of damage after only a few days of normal use.
 
That's because the build quality does not appear to stand up to the challenges posed by pants' front pockets, which are causing the metal shells to bend near the cutouts for the physical side buttons. Light metal shell, meet thin profile.
 
Among the early adopters who have signaled the issue, lending credence to initial reports, is Geek.com's Russell Holly. He says that he never dropped his iPhone 6, but that it had been kept in a front pocket for "an extended period of time" while driving. Holly says that he only noticed the damage after seeing the first reports.
 
This suggests that there could be other folks unaware that their iPhone 6 or iPhone 6 Plus shares the same fate. BentGate or BendGate -- as the issue is commonly referred to as now -- may be more widespread than originally believed. But, even so, it is too soon to tell if it affects most, or all, new iPhones that have been sold so far. Apple staying mum about it does not help its cause.
 
I am inclined to believe that Apple did not thoroughly test its new devices, based on my engineering background. The signs are all too obvious. First of all, the side profile is thin. The thinner it is, the more likely it is for the body to cave under pressure. This should have immediately raised some concerns among Apple's engineering and quality assurance teams. Second of all, the metal shell has to be insanely thin also to achieve such low weights, which only adds to the bending risks. As I said earlier, put the two together and you have a recipe for disaster. It's a matter of physics here. Thicker side profiles and thicker metal would have helped. Or plastic, but that's a big no-no.
 
Take a look at how iPhone 6 Plus reacts while being bent.
 

 
Next, take a look at Samsung Galaxy Note 3 in a similar experiment. Notice how the plastic returns to its original shape afterwards. The difference is pretty substantial.
 
 
So what can you do if your iPhone 6 or iPhone 6 Plus is also bent? Well, if you can't live with it in this condition and Apple agrees to take it back, return it. It's that simple. It's not your fault, after all, it's Apple's for selling you a fragile device. If this is what happens after a few days of use, imagine how your iPhone will look at the end of your contract.
 
Photo Credit: TheDJtec
 
~ Mihaita Bamburic

9.23.2014

iPhone 6 and 6 Plus teardowns reveal internal details

The new iPhone 6 models have gone on sale, and shortly after Apple's new smartphones hit shelves, teardown sites had the full skinny on the innards of the devices, having ripped them apart.

The most prominent, iFixit, produced its usual very detailed breakdown of the components of both the iPhone 6 and iPhone 6 Plus. Here are some of the highlights...

First off, the site notes that the design and construction of both models is very similar.

The protruding camera lens or "bump" is there due to improved optics, meaning the lens assembly is a tad thicker than the phone -- with the bump apparently measuring 0.6mm according to iFixit (slightly less than we heard pre-launch). Both cameras in the 4.7in and 5.5in iPhones seem pretty much the same, aside from the phablet which has optical image stabilization.

As for the battery, the iPhone 6 has an 1810mAh affair, just as pre-launch speculation had pointed to. That's not all that much bigger than the iPhone 5S, considering that the power pack has to drive a bigger, higher resolution screen. Apple claims that talk time will be increased from 10 hours to 14 hours, though -- we'll have to see how that pans out when our review of the handset goes live.

The phablet has a much chunkier 2915mAh effort as you'd expect, given that it has the space inside with a larger body.

As regards who makes the other internal components of the iPhone 6, the firms involved include Qualcomm, Skyworks, InvenSense and Avago. There's an Apple A8 APL1011 SoC and SK Hynix RAM doing the grunt work.

iFixit also notes that while the iPhone 6's speaker has a new design, it is just a minor update over the iPhone 5S.

 
As a final note, spare a thought for one Australian man who tried to do an impromptu teardown on live TV... check the video out here.

Published under license from ITProPortal.com, a Net Communities Ltd Publication. All rights reserved.

~ Darren Allan

9.22.2014

Apple only manages to sell 10 million iPhone 6 and 6 Plus in opening weekend

 
Expectations always run high when it comes to sales of new iPhones during launch weekend. There's an incredible frenzy in the media fueled by loyalists, long lines form outside Apple stores (immediately followed by the first inadvertent drop caught on camera), the reviews are raving across the board (and why wouldn't they be when only loyalists get review units?) and, finally, on Monday, Apple gives its fans the much-awaited reason to celebrate -- a new first-weekend sales record.
 
Needless to say, the 10 million iPhone 6 and iPhone 6 Plus units that Apple managed to sell during the first weekend exceed the 9 million iPhone 5s and iPhone 5c units sold a year ago. Barely. Considering the appeal that larger iPhones seem to have -- we've been waiting for them for a couple of years, after all -- 10 million sounds a tad short. It really does.
 
Last year, Apple sold 9 million new iPhones (well, new at the time) with the dreadful iPhone 5c in its lineup -- we all know how big of a hit it has been. Most of the weight to post a new sales record rested on iPhone 5s, which did not disappoint.
 
So, 9 million units were sold with only a "best new iPhone" on the market. You can imagine why 10 million units are unspectacular when two so-called best new iPhones contributed to the tally.
 
Apple CEO Tim Cook, as always, says the obvious:
Sales for iPhone 6 and iPhone 6 Plus exceeded our expectations for the launch weekend, and we couldn’t be happier. We would like to thank all of our customers for making this our best launch ever, shattering all previous sell-through records by a large margin. While our team managed the manufacturing ramp better than ever before, we could have sold many more iPhones with greater supply and we are working hard to fill orders as quickly as possible.
Apple could have sold more had the new iPhone 6 and iPhone 6 Plus been available in China during the first three days on sale. The largest smartphone market makes up the only difference between this year's availability and last year's, in the opening weekend. Still, we cannot know for sure how much of a difference China could have made, without speculating.
 
Nonetheless, iPhone 6 and iPhone 6 Plus will sure get a sales boost following the second wave of availability, which, on September 26, will add Austria, Belgium, Denmark, Finland, Ireland, Isle of Man, Italy, Liechtenstein, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Qatar, Russia, Saudi Arabia, Spain, Sweden, Switzerland, Taiwan, Turkey, and United Arab Emirates to the list of markets where the two devices are on sale. By the end of the year, Apple says its new iPhones will be offered in a total of 115 countries.
 
Photo Credit: Andresr/Shutterstock

~ Mihaita Bamburic

9.19.2014

BYOD users: Don't rush into that iOS 8 or iPhone 6 upgrade

Summary: While most users can safely upgrade to iOS 8 or a new iPhone 6 without much worry, BYOD users should wait until their IT department gives them the nod that it's safe to do so.
 
(Source: Apple)
There's always a great deal of interest surrounding iOS releases, and the latest iOS 8 update will be no exception. And when that software update notification hits your iPhone or iPad, you might be tempted — even feel compelled — to join in the download frenzy and install it as soon as possible. But if you use your iPhone or iPad in a BYOD (Bring Your Own Device) scenario then you might want to hold off on that upgrade.
 
Before installing the update, it might be a good idea to check with your IT department as to whether they are ready to support iOS 8. Don't guess or assume anything. Unless you've heard specifically that it's OK to go up to iOS 8, get in touch with the department and see what they have to say.
 
Some on-the-ball IT departments will already be clued up and should be ready to support iOS 8 as soon as it lands, but others might not be, or might be waiting on an update for some critical software.
 
Prematurely upgrading to iOS 8 without the necessary support could result in critical apps and services that you rely on being buggy or not working at all, and you could find your device locked out of the corporate network.
 
And remember, as compelling as it might be to kick off that update, once you upgrade your device to iOS 8, there's no rolling back or undoing it, so you could be stuck for some time.
 
The same applies to upgrading your handset to the new iPhone 6 or iPhone 6 Plus, which will be released this Friday. Remember that these devices run iOS 8, and as such may not initially be supported by your IT department.
 
Again, don't guess or assume anything, as it might backfire on you.
 
There are several other good reasons why you might want to hold off from upgrading to iOS 8, but this one is of particular importance to those who BYOD their iDevices.
 
~ Adrian Kingsley-Hughes

9.17.2014

Will the "iPhone effect" hurt Android this time around?


Will the Android ecosystem be hurt or helped by the release of the latest iPhone? Jack Wallen offers an answer in the form of the "iPhone effect."

 
Soon, the latest and greatest iPhone will be released. This annual event draws Election Day-level attention to the world of technology, and with good reason -- Apple knows how to release a product better than any company on the planet. Their marketing team knows how to build consumers into a frenzy and have them salivating at the mouth to get the newest product.
 
I call this the "iPhone effect." It's like a special kind of Christmas for adults. The second the newest iDevice is released, those with the previous years model are antsy to have the new gleaming goodness in their hands.
 
The world of Android really has nothing like that. Why? Simple -- Android devices are released throughout the year. With so many manufacturers producing smartphones and tablets, it's easy to grow numb from the buzz and frenzy akin to Apple's big day.
 
Ultimately, will the latest release hurt Android this time? After all, Apple has completely redesigned the interface and enlarged the iPhone. These radical departures from Apple's norm dig deep into that which is part of the Android ecosystem. Does this mean Android's global dominance might take a hit?
 
The short answer? Here's how I think it will unfold.
  • US: Apple will see a significant rise in market share
  • Global: Apple will see a minor rise in market share
One of the reasons for the rise in both markets has as much to do with Samsung as it does Apple. Samsung's Galaxy S5 was a massive disappointment (both to the market and to users). However, with the upcoming release of the Galaxy Alpha, Samsung is on an opposite design trajectory than Apple. You see, the Alpha is going to be smaller than the S5 and will consist of a metal chassis. Two of the biggest issues with the S4/5 was the size and the cheap feel of the device. So, while Apple increases in size, Samsung is finally learning from its mistake and bringing to light a smaller version of its flagship phone. And if you've seen images of the Galaxy Alpha, the first thing that comes to mind is, surprisingly enough, the iPhone 6 -- a form factor many agree is the ideal size and shape for a smartphone (though, for me, the Moto X is the ideal size and shape).
 
This, of course, makes one wonder -- have iPhone users longed for a larger device? To avoid complete disaster (backlash from those that prefer the smaller size), Apple is rumored to be releasing two iPhone 6 devices with screens of either 4.7 or 5.5 inches. The larger model is actually bigger than the Galaxy S5 (coming in at 5.1) and the new Alpha will be the "ideal" 4.7 inches.
 
So, clearly, Samsung and Apple are taking queues from one another. The Galaxy line of devices is seeing its own iPhone effect and the iPhone line seems to be reaching Galaxy sizes. I firmly believe that when the Alpha is released, there will be quite an uptick in Android purchases from users who are tired of oversized, plastic devices... and this will help balance out the shift from iPhone 6 sales.
 
Yes, there will be a brief spike in the Apple market share (even globally) -- but in the end, it will even back out, and Android will continue to remain the king of mobile across the planet. Truthfully, this "competition" between the two mobile giants benefits everyone involved. As Apple, Samsung, HTC, Motorola, LG, Sony, etc. continue to push the boundaries of mobile technology, everyone wins. Although no other manufacturer of smartphones can claim to have the same effect as the release of an Apple product release, it should be easy to see how the "iPhone effect" positively affects all other manufactures.
 
As surprising as this may sound, I'm excited about the release of the iPhone 6. Why? Because it inspires competition and innovation from all other companies. It means the manufacturers of Android devices will, once again, bring their A-game when releasing their next devices (like the Galaxy Alpha).
 
How do you think the iPhone 6 will affect the Android ecosystem? Share your opinion in the discussion thread below.
 
~ Jack Wallen

9.16.2014

Apple's appalling iPhone 6 camera compromise

Summary: Apple is typically a company that puts an enormous amount of meticulous thought into the aesthetics of its products, which makes this iPhone 6 design blunder even harder to understand.
 
Apple is a company renowned for making products that are not only functional, but also beautiful. When you buy an apple product you're buying something that's been crafted as opposed to being cobbled together. Overseeing design at Apple is Jony Ive, the London-born designer who has worked up the ranks at the company since 1992 to take the post of senior vice president of design.
 
Given Apple's design heritage, and Ive's customarily well-calibrated eye, I have to wonder how this carbuncle came to adorn the iPhone 6.
 
(Image: Apple)
I'm talking about the protrusion from the otherwise sleek exterior of the iPhone 6 to accommodate the camera lens, something that from this point on I will call the "camera nubbin."
 
It's clear why the "camera nubbin" exists. Apple wanted to shave a fraction of a millimeter off the thickness of the iPhone, but at the same time wanted to upgrade the camera. But it seems that Apple could make the iPhone thinner than it could make the camera module, so shoehorned the oversized module inside the otherwise svelte iPhone.
 
This is ugly. Really ugly. Not only that, but I can already see it making the iPhone 6 hard to use on a hard surface without some sort of case because without that it won't lie flat. Not only that, but it puts the camera's lens right out in front, ready to take knocks and such.
 
Forget about putting the iPhone down on a table to tap away.
 
I understand that "thin and light" is important to Apple, but this seems to have taken the concept of a compromise to crazy heights. Rather than having that ugly, annoying "camera nubbin," why not make the iPhone fractionally thicker, and use that space to give the handset an even bigger battery? Or if the battery would have added too much weight, just leave it empty. Sheesh, fill it with helium for all I care, just do something better than make an already small dimension even smaller, but then have to whack a pustule on it.
 
I understand why Apple wanted to fit a better camera into the iPhone 6 – the shots I've seen from it so far look spectacular – but I don't understand why it needed to be bolted on in such a Frankenstein manner.
 
(Image: Apple)
Update at 7am BST: It's been suggested that this could be related to an Apple patent for "bayonet attachment mechanisms" to attach lenses to the camera. While this may be the case – we'll have to wait and see – it's still a very ugly solution to solve a problem affecting a very small number of iPhone users.
 

~ Adrian Kingsley-Hughes

9.15.2014

Surface Pro 3 stock sellouts and record iPhone 6 pre-orders make for nice headlines but are meaningless

 
My colleague Brian Fagioli reported some news a couple of days ago that had me smiling. "Microsoft's Surface Pro 3 is a worldwide success -- strong sales cause limited supply" his headline declared. It’s the sort of headline Microsoft would have hoped for when it announced the news that some overseas retailers had run out of Surface Pro 3 stock.
 
"A worldwide success" is pushing it. What happened was demand outstripped supply, in some countries, and the supply was probably on the low (prudent, if you like) side to begin with. Microsoft announced no numbers, and posted a cleverly worded blog which makes it sound as if Surface Pro 3 is a huge hit. Unless you read what it actually says.
 
"Given the interest that we saw as part of our US launch, retailers ordered what we thought was a healthy amount of Surface Pro 3s for these new markets. It turns out that we didn't ship enough", Brian Hall, General Manager, Surface Marketing says.
 
"Given the interest" is a fun way to begin that sentence. It could mean, "Given the high interest" or "Given the low interest". If you assume it’s not the implied first meaning but the second one, what he’s really saying is "Given the limited interest in the US, overseas retailers took more stock than we expected them to, and by golly they cleared the lot!"
 
The fact that Surface Pro 3 has sold out in some overseas territories is good news for Microsoft and the tech giant’s tablet brand, but it certainly doesn’t mean the device is a success, worldwide or otherwise yet.
 
When a new product launches stock shortages are common, and demand from people wanting to get their hands on the new release often cause sellouts that paint a picture that might not -- indeed probably won’t -- reflect the truth.
 
Shortly after Windows 8 launched, Microsoft told the world "Windows 8 upgrade momentum is outpacing that of Windows 7" and here we are a couple of years later waiting for Windows 9 to replace Microsoft's worst selling OS in recent memory.
 
And let's not forget, the original Surface and Surface Pro "sold out" in a lot of places in the early days too, and we all know how well that turned out to be doing. Shortly after Surface 2 and Pro 2 launched, Microsoft declared it "close to selling out" and now it's claiming the same with Surface Pro 3.
 
Brian also reported on how well iPhone 6 was doing (taking a swipe at Android users in the process) using a quote from Apple that said "response to iPhone 6 and iPhone 6 Plus has been incredible with a record number of preorders overnight". It is, of course, another rather meaningless statement. It could be a record number of preorders overnight everywhere, or a record number of preorders overnight in Punxsutawney, Pennsylvania Apple doesn't specify, and doesn't give any numbers, either.
 
When the Apple 5s launched we had stories about how iPhone 5s supplies were limited and my colleague Joe Wilcox wrote the following:
In business perception is everything, and supply shortages generate blogs and news stories and the appearance that the product is super hot-in-demand.
And when a product is super hot-in demand, people want it. They want to jump on that bandwagon and own the product everyone else has. If Microsoft or Apple say "we've plenty of stock, come buy" it will give the impression that no one wants what they're offering, and who wants a product that no one else wants?
 
So congrats to Microsoft for running out of Surface Pro 3 stock in some parts of the world, and well done to Apple for getting good pre-orders on a new phone with a hugely fanatical fan base. Come back to me when you have some solid sales numbers to offer, okay? 
 
Image Credit: shpockShutterstock
  
~ Wayne Williams

9.12.2014

Android smartphones are too far ahead for iPhones to ever catch up

 
Apple has finally conceded that big screens are better, as its new iPhones offer 4.7-inch and 5.5-inch displays. It has also finally conceded that a mobile operating system is better when it's more open, as iOS 8 supports third-party keyboards and inter-app communication. It's almost like Apple is saying that Steve Jobs was wrong while rival Android manufacturers and Google were right all along. Oh, the horror. How will Apple fanbois be able to explain this?
 
But, even as Apple is doing all these things, that some of us have already been enjoying for too many years to count, iPhone 6 and iPhone 6 Plus are still outclassed by rival Android flagships. In fact, the new iPhones are not much different than Samsung Galaxy S3 or Galaxy Note 3, and, as you may know, neither of the two is the latest incarnation in their respective series. Ouch!
 
Before seeing the new iPhones, I imagined that Apple would reveal something truly special this year (no, Watch isn't it either), that would make buying an Android flagship a silly idea. Apple could have stunned us with high-resolution displays and cameras that at least rival what the Android fold can offer, designs better optimized for big screens, much better battery life, more storage in the entry-level models and, you know, other features which are to be expected out of a high-end device unveiled in 2014, like being able to see more than one app on the screen, access to internal storage for apps and, who knows, maybe even something a bit more modern than a grid of icons on every single homescreen. As it turned out, old habits die hard.
 
Of the two new iPhones, only iPhone 6 Plus manages to impress, and that's by iPhone standards. The normal iPhone 6 is outdated before it even hits store shelves. Compared to it, iPhone 6 Plus offers a much more impressive resolution (1,080 by 1,920), better camera (because of optical stabilization) and better battery life (no doubt because of a bigger battery), which are features many wanted to see introduced in iPhone 6 too. Tough luck. Maybe next time. Hey, Apple has to make money somehow, right? Why not save modern features for next year?
 
On the other side of the fence, what the Android fold offers is so much better. First of all, there are so many good options to choose from. If you want a great design, the best in its class, look no further than HTC's One (M8). Heck, the new iPhone design is reminiscent of it, so why not get the real deal, which also packs a bigger, much-higher resolution screen than iPhone 6?
 
Even China's Xiaomi with its Mi 4 is no slouch; same goes for the upcoming Galaxy Alpha. There's something for everyone, even for those who believe that having a metal-made smartphone is not a priority -- that would be all of Samsung's customers, who far exceed iPhone users. Polycarbonate (or, plastic, if you will) has its perks; one of its advantages is its resilience, which is superior to metal. If you drop or scuff your phone, a plastic shell will look better over time than a metal one.
 
If you want a really big display in a manageable body, then LG's G3 is the first device to consider. I owned one for a brief period of time, and was impressed by how small it feels in the hand considering its 5.5-inch panel, which is as large as iPhone 6 Plus' screen (except with a much higher 1,440 by 2,560 resolution, compared to the latter's 1,080 by 1,920).
 
Just take a look at these numbers -- 146.3 x 74.6 x 8.9 mm and 158.1 x 77.8 x 7.1 mm -- and guess which ones are for iPhone 6 Plus. I'll give you a hint -- it's sure not the first set, as that would be G3. G3 is also much lighter at 149 grams, compared to iPhone 6 Plus' 172 grams. In all fairness, Apple's use of the word "Plus" is telling. But, it's not fair to pick on iPhone 6 Plus for being fluffy anyway. I should know better.
 
If you want a great camera, then Samsung's Galaxy S5 with its 16 MP shooter, which uses phase-detection, will take some great pictures, with a lot -- and I mean a lot -- of nice detail. I am impressed by how good they look, considering it was a smartphone which took them. On the other hand, the 8 MP snapper on the back of the new iPhones will fail to capture as much detail. Does it matter? Yes, yes it does, because the advancements in display technology are giving us higher and higher resolutions. In fact, today's 4K displays have more pixels than the new iPhones' camera.
 
If you want a great camera, then Samsung's Galaxy S5 with its 16 MP shooter, which uses phase-detection, will take some great pictures, with a lot -- and I mean a lot -- of nice detail. I am impressed by how good they look, considering it was a smartphone which took them. On the other hand, the 8 MP snapper on the back of the new iPhones will fail to capture as much detail. Does it matter? Yes, yes it does, because the advancements in display technology are giving us higher and higher resolutions. In fact, today's 4K displays have more pixels than the new iPhones' camera.
 
Ever wondered why the new iPhones can't record 4K video? Well, that's because the sensor is too darn small for it. Not so with G3 or Galaxy S5, both of which can record 4K video. Heck, even the year-old Galaxy Note 3 can record 4K video. Optical image stabilization? Well, it's an old trick by now. Android smartphones have had it for at least a year, with Google's Nexus 5, One (M8), G3 and Galaxy Note 4 being prime examples of OIS-equipped Android smartphones.
 
I suppose that at this point I should not even mention the elephant in the room -- Nokia Lumia 1020 -- which will humiliate iPhone 6 and iPhone 6 Plus without breaking a sweat when it comes to imaging quality. Don't get me wrong, it's a Windows Phone, and we are not talking about Windows Phones here.
 
But, if you want a great phablet? Well, then the Android fold is once again happy to oblige. The upcoming Galaxy Note 4 appears to be the most competent device in its class; its specs are far superior to any of the new iPhones, and its stylus adds real value for those who treat their phablet as a small PC. It can do proper multitasking, as more than one app can be displayed on the screen, has very powerful internals, a monster battery and, on top of this, a really nice external design. Should I also mention that it offers expandable storage and a removable battery, two features which no iPhone has ever had?
 
Someone will surely point out that the new iPhones finally have NFC and it's as huge as the Second Coming. Well, so what if they have NFC? Other than Apple Pay, which is useless right now for everyone living outside of the US (that is most of the world's population), there is nothing else that Apple wants to use this newfound hardware for. Android flagships at least give users the ability to transfer files, which, believe it or not, is still kinda cool and useful at times. Oh, wait, Apple doesn't think that's a thing yet, right? Darn! Let's wait a few more years, maybe it will happen.
  
And, despite the improvements made to iOS 8, Android is still the more advanced operating system of the two. Sure, iOS 8 supports third-party keyboards and inter-app communication, but Android has had that and more advanced notifications, widgets, the option to change default apps (which works for built-in apps too) and the launcher, access to internal storage (which means it's very easy to save stuff for offline viewing), seamless Google Now integration, file managers and much, much more. It will take iOS years to catch up. And we have yet to see what Android L brings to the table.
 
Don't get me wrong. The new iPhones are not bad, but they are not great either. They're the jack of all trades, master of none. Apple should look across the fence to see just how far its rivals are nowadays, and stop thinking that we are all living in a time when modest upgrades give us orgasms. While iPhones finally look to the recent past, doing what the competition has been able to do for years, Android smartphones are too far ahead.
 
Photo Credit: RTimages/Shutterstock
 
~ Mihaita Bamburic